ONYX Software Announces Immediate Availability of Microsoft Outlook Integration Solution
NEW YORK — July 30, 1997 — Solution Enables PalmPilot and Microsoft Windows CE Integration
ONYX Software Corp. (www.onyxsoftware.com), a global leader in customer management solutions for Microsoft(R) BackOffice(TM), today announced at DCI's Sales Force Automation Conference & Exposition the immediate availability of its Microsoft Outlook(TM) integration solution for ONYX Customer Center(TM).
ONYX Connect for Microsoft Outlook allows employees to seamlessly integrate their Outlook-based scheduling and contact management with their ONYX-based, enterprise-wide customer management activity. The end result for sales professionals is improved sales productivity and higher sales effectiveness through streamlined information management. Among the key features included in ONYX Connect are:
— The ability to download contact information from ONYX Customer Center into Microsoft Outlook. This enables remote users to download Customer Center information into their US Robotics(R) PalmPilot and all Windows CE handheld devices for central, mobile access to critical customer information.
— Direct access and retrieval of information stored in Customer Center from within Microsoft Outlook. By clicking a button on the Outlook toolbar, users can search the ONYX database for contacts and automatically add those addresses into Outlook's email address lines. A similar button has also been provided for Microsoft Word and Microsoft Excel.
— The automatic insertion of Customer Center activity reminders into the Outlook Calendar. "ONYX's Outlook integration is just one more example of how ONYX's commitment to Microsoft products and customers is enabling more rapid development of the key features sales people need today," said Doug Stumberger, product manager in Microsoft's Collaborative Applications and Platform Group. "By extending database access to Microsoft Outlook, ONYX is giving employees enhanced, enterprise-wide access to the critical customer information they need. This integration builds on ONYX's long commitment to integrating ONYX Customer Center and Microsoft Desktop applications."
"As the first truly enterprise-wide customer management solution, ONYX is committed to enabling its customers' employees, partners, and customers to access appropriate customer information anytime and anywhere," said Brent Frei, ONYX president and CEO. "Outlook integration is a critical part of this strategy and is something that we are delivering today. Additionally, enabling sales people to carry their Customer Center contact information on their PalmPilot or Windows CE devices everywhere they go is very exciting news. Now that's mobility!"
Pricing and Availability
ONYX Connect for Microsoft Outlook is currently available to all ONYX customers free of charge via download from the ONYX Web site at www.onyxsoftware.com .
ONYX Customer Center
Designed for world-class, customer-focused companies, ONYX Customer Center enables companies to improve marketing effectiveness, shorten sales cycles, improve customer service, and exceed customers' expectations by providing marketing, sales, service, and support teams with a single, comprehensive tool for managing, sharing, and viewing all customer information. Customer Center's use of leading technologies — including the Internet, mobile computers, and smart cellular telephones — enables companies to more effectively acquire, retain, and expand customer relationships via complete access to critical customer information.
About ONYX Software
ONYX Software Corp. is a global leader in customer management solutions for Microsoft BackOffice and the pioneer of the Total Customer Management(R) business strategy. With a customer base of more than 130 world-class companies, ONYX is the only vendor of customer management solutions focused exclusively on the Microsoft BackOffice platform. The ONYX customer base includes companies such as AT&T Wireless Services, Brooklyn Union Gas, Corel Corp., Datastream Systems, Fluke Corp., Kemper National Insurance, London Telecom Networks, Providence Health Plans, Reed Exhibition Companies, and Visio Corp. ONYX is a rapidly growing company headquartered in Bellevue, Wash., with offices throughout the Americas, Europe, Asia, and Australia. For more [email protected], or visit the ONYX Web site at www.onyxsoftware.com .
ONYX and Total Customer Management are registered trademarks. ONYX Software, ONYX Customer Center, ONYX Customer Center-Unplugged, and ONYX Web Wizards are trademarks of ONYX Software Corp. Microsoft, BackOffice and Windows NT are either registered trademarks or trademarks of Microsoft Corp. in the United States and/or other countries. All product and company names should be considered trademarks of their respective companies.
CONTACT:
ONYX Software
Christina Schuetz, 206/451-8060