RadioMail Redefines Industry Standard with 24 Hour Customer Support
SAN MATEO, Calif. — March 9, 1995 — RadioMail's Customer Care Center now provides 24 hour a day, seven day a week support for customers, the first of its kind in the wireless messaging service marketplace.
"Since RadioMail customers are not tied to the confines of an office or standard business hours, they tend to conduct their correspondence whenever and wherever they please," said Rose Williams, VP of Customer Care at RadioMail Corp.
"Our extended hours of operation is the first stage of our commitment to customer care. We plan to introduce other programs for our customers to ensure their continued satisfaction with the expanding RadioMail offerings."
Customers can now call a toll-free number to access the Customer Care Center for assistance, anytime of the day or night, free of charge. The trained Customer Care Specialists have the experience and the advanced diagnostic tools necessary to resolve problems in real-time, whether they are related to a wireless carrier's radio network, a wireless modem, or a customer's account.
Information and subscriptions to RadioMail can be obtained by calling 800/597-6245.
About RadioMail
RadioMail Corp. is the leading supplier of world-wide wireless data communications and information services, and was recently chosen by the European Commission to participate in the G-7 conference on the Information Society.
The company's award-winning service — RadioMail — is the most comprehensive suite of two-way wireless services available, with operation over multiple wireless networks, and accessibility from a variety of portable devices, including Windows, DOS, HP Palmtop PC, Macintosh, Motorola Envoy (Magic Cap O/S) and Marco (Newton O/S).
Note to Editors: RadioMail is a registered trademark of RadioMail Corp. All other trademarks belong to their respective companies.
CONTACT:
RadioMail Corp., San Mateo
Rose Williams, 415/286-7821
[email protected]
or
Access Public Relations
Mark Smotroff or
Robin Rootenberg, 415/904-7070 x270 or 282
[email protected]
[email protected]