GO Corporation – PenPoint Introduction Program of Events (Handout)

Events Leading to the PenPoint Introduction

Jerry Kaplan, writing in his highly-informative and equally entertaining book Startup: A Silicon Valley Adventure describes how the official, January 22, 1991 PenPoint introduction came about.

By late October, a rumor was circulating in the company kitchen that our engineering schedules were going to be delayed again, possibly into 1991. This had become the midlevel technical managers’ standard technique of gauging the reaction to a schedule slip before actually proposing it. GO was rapidly gaining a reputation as a purveyor of “vaporware,” the industry’s term for products that are promised but never delivered.

I had to take some action or we were never going to get a product out. So I called a meeting of the relevant managers: product marketing, quality assurance, documentation, operating systems, applications, technical support, hardware engineering, manufacturing, and public relations. “It’s been three months since the IBM announcement, and all I hear on the phone is ‘When are we going to see a product?’ We can’t hold out on nothing but promises much longer. It’s time to set a product launch date.” I could see everyone freeze.

“Carol, what do you think?” I already knew what she thought. She spent much of her time fielding calls from journalists who teased her with information about our potential competitors. Her voice was strained and tense. “We just got word that Microsoft is going to announce in February that they’re planning some pen extensions to Windows. We can’t let them steal our thunder. We have to announce in January.”

I was hoping to build a consensus, but instead a revolt broke out. The operating system wouldn’t have enough test time. The application developers’ documentation, which had grown like a cancer to several thousand pages, wouldn’t be finished. There was no guarantee of how many demonstration machines we could manufacture by then. Only some of the promised applications would be complete. User testing indicated that the pen computer wasn’t yet ready for sale to end-user customers, only for applications development.

“I’m glad we’re all in agreement,” I said. A nervous laugh rolled around the room. “Look, gang, it’s time to bet the company. IBM is getting antsy again; Microsoft is breathing down our neck; the investors are anxious; and our reputation is fading. We can’t afford to delay any further, period. It’s time to stand and deliver.”

Carol interrupted. “I can get the Meridien Hotel in San Francisco for January 22, but only if we make a fifty-thousand-dollar deposit now. Then we can take a redeye to Boston, where the Boston Computer Society will let us present at their January 23 meeting.” I looked around the room. Everyone’s face was white with fear, wondering if I had the nerve to make this substantial deposit to reserve the hotel.

“OK, Carol, book it. Listen people, figure out what you can get done by that date. This is it—we’re either going to make fools of ourselves or take the high ground in the coming debate.” The room was silent.

S. Jerrold Kaplan
Startup: A Silicon Valley Adventure
Houghton Mifflin Harcourt

The Premier Issue of Pen-Based Computing

The official introduction of the PenPoint operating system on January 22, 1991 served as the impetus for the release of an exciting and energetic new industry newsletter dedicated to this emerging field (also on this date).

Launched by Nicholas Baran, former west coast bureau chief for BYTE Magazine, and Jon Erickson, editor-in-chief of Dr. Dobb’s Journal, Pen-Based Computing: The Journal of Stylus Systems started as a quarterly publication, expanding to a robust monthly schedule after being acquired by Volksware, Inc.

As Baran and Erickson wrote in the premier issue:

“Pen-based computing represents a convergence of the most advanced technologies in virtually every discipline of computer engineering, from objected-oriented software development to low-power flat panel displays to wireless networking and fax technology to miniaturized hard disks.

While the challenge of the 80’s was to bring the power of the mainframe to the desktop, the challenge of the 90’s is to bring the power of the desktop to the notebook. Pen-based computing will revolutionize the way people work on the road and on the job site much the way the personal computer revolutionized the way people work in the office. This is the challenge that we will cover in this publication.”

You can read the article about the PenPoint introduction, as it appeared in the journal, here.

The complete premier issue is available here.

John Jerney
Editor and Publisher
Pen-Based Computing